To resolve this issue, correct these errors for each member ID 12288 associated with an account activation attempt. You may need to move the kms server up. Then you will also try restarting kms all servers.
Open the forced lift command.
Use the cd command to navigate to the working folder of your Office installation.
Run the following command to point Office to the KMS server: cscript ospp.vbs /sethst:kms1.kms.sjsu.edu.
While watching the Office activation command, run: cscript ospp.vbs /act.
KMS host failure
If a trusted KMS host goes down, you need to generate a KMS host key on each new host and then activate it. Make sure the upcoming kms of the host have an SRV RR in the DNS database.
Download and install the configuration update for your current KMS operating system.
Request a new KMS key host from the Volume License Service Center.
Install the new KMS key host.key on your KMS host.
Activate the newly found KMS host key by running slmgr.
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0:041:11 How to fix it. Could not contact key management when…YouTubeSuggested start of clip End of suggested clipIn this video, you will learn how to fix it. Failed to contact the Key Management Service during Windows Activation or More In this video, you will learn how the Recovery Key Management Service can be invoked during Windows Activation or on a company desktop to fix the problem. Let’s run windows cmd admin when running this handle to clear the kms system cache.
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